Visiting a senior living community is a meaningful step in planning for your future or helping a loved one prepare for theirs. Touring communities in person gives you a clear sense of what life might look like there—but asking the right questions ensures you have the information you need to make the best decision. That’s why it’s so important to know the questions to ask when visiting a retirement community.
At Sagewood, we encourage prospective residents and families to ask about everything from health care services and dining to activities and amenities. Here’s a guide to help you navigate your tour with confidence.
Questions About Levels of Care and Continuum of Care
Not all communities offer the same levels of support, so it’s essential to understand how care is provided—both now and in the future. Asking about levels of care helps clarify whether a community is prepared to meet your changing needs over time. You might want to know if they offer independent living, assisted living, memory care, skilled nursing or rehabilitation services on-site.
Consider asking how easily residents can transition between these levels should their health needs evolve. Understanding what types of health care professionals are available and how often care plans are reviewed can also offer peace of mind about future support.
- What levels of care are available on-site (e.g., independent living, assisted living, memory care, etc.)?
- Is it possible to move to a higher level of care if my health needs change?
- Are care plans personalized and reviewed regularly?
- What medical staff are available, and how often?
Questions About Floor Plans and Living Spaces
Your living space should feel like home—comfortable, functional, and aligned with your lifestyle. Touring different floor plans helps you picture how your furniture, hobbies, and daily routines would fit.
Ask about available layouts, square footage, included appliances, and whether any personalization options are available. Some communities allow residents to customize paint colors or make other small changes to help their space feel uniquely theirs. You’ll also want to know what’s included in terms of maintenance, housekeeping, and utilities.
- What types of floor plans are available, and what’s included in each?
- Can I tour model residences or see available homes?
- Are there customization options to personalize my space?
- What maintenance services are included?
Questions About Dining Options
Food is more than nourishment—it’s also about enjoyment, connection, and health. As you tour, ask about the variety of dining options, menu flexibility, and meal schedules.
Consider whether the dining experience feels vibrant and welcoming. Are there venues for casual meals, formal dining or special occasions? If you follow a specific diet or have dietary restrictions, inquire about accommodations. Trying a meal while you’re visiting is a great way to experience the quality firsthand.
- What are the meal options and dining hours?
- Are special diets accommodated?
- Can I sample meals or dine with residents during my visit?
- Are meals included in the monthly fee?
Questions About Activities and Social Engagement
An active and fulfilling social calendar is essential for staying engaged and building new connections. Regular socializing not only lifts your mood but also fosters a sense of belonging and supports cognitive health—which are all important for a happier, more vibrant lifestyle. Be sure to ask about the variety of activities available, such as fitness classes, lectures, and art classes.
Find out how the community supports residents in trying new things and meeting people. Some communities have dedicated teams that help connect new residents to others with shared interests. It’s also helpful to ask if family members are welcome at community events.
- What activities and events are offered regularly?
- Are there fitness programs, hobby groups or excursions?
- Can family and friends participate in events?
- How do you help new residents get involved and feel at home?
Questions About Transportation and Accessibility
Reliable transportation ensures you can stay active, independent, and connected to the broader community. Ask about transportation services for medical appointments, shopping, and cultural outings.
You’ll want to know whether the transportation schedule is flexible or set in advance. Accessibility is equally important—look for features like wide hallways, elevators, and step-free entrances throughout the community to ensure ease of mobility.
- Is transportation provided for errands, appointments, and outings?
- Is the transportation schedule flexible?
- Are there accessibility features throughout the community?
Questions About Pets and Pet Policies
For many, pets are more than companions—they’re family and provide meaningful health and wellness benefits. If keeping your furry friend by your side is important, be sure to ask about the community’s pet policies. While some communities welcome pets, there may be guidelines regarding breed, size or the number of pets allowed.
Also inquire about pet-friendly amenities, like walking paths, pet relief areas or even on-site grooming services. A community that welcomes pets can make the transition easier and ensure both you and your furry friend feel at home.
- Are pets allowed in the community?
- Are there breed, size or quantity restrictions?
- Are there pet-friendly amenities or services (like walking paths or grooming services)?
Questions About Costs and Contracts
Having a clear understanding of the financial aspects of retirement living is key to planning for the future. Be clear about what’s included in the monthly fee—such as dining, housekeeping, activities, transportation, and utilities.
Ask about entrance fees, additional service charges, and how rate increases are handled over time. Knowing the refund or cancellation policies up front can also help avoid surprises later.
- What is included in the monthly fee?
- Are there entrance fees or additional service charges?
- What is the refund or cancellation policy?
- How are rate increases handled?
Questions About Community Certifications and Reputation
A community’s reputation and credentials offer a helpful look at the level of care and service you can expect. Ask whether the community is accredited by any senior living organizations or health care bodies.
It’s also helpful to read reviews, view resident satisfaction survey results, and speak with current residents or family members. Understanding the longevity and leadership of a community can give you confidence in your decision.
- Is the community accredited or licensed by any organizations?
- What do resident satisfaction surveys or reviews say?
- How long has the community been in operation?
- Can I speak with current residents or family members about their experiences?
Touring With Confidence: Final Thoughts Before You Go
A well-planned visit can reveal so much about the people, culture, and energy of a community. Bring your questions, take notes, and observe how residents and staff interact. Scheduling a second visit or visiting at different times of day can give you a fuller picture.
Ultimately, the right community should feel welcoming, safe, and like home.
Why Sagewood? See the Difference for Yourself
At Sagewood, we believe retirement living should inspire confidence and bring joy to each day. Our vibrant community offers personalized care options, exceptional dining, convenient services and amenities, and countless ways to stay active, social, and engaged. A Life Plan Community, also called a Continuing Care Retirement Community, offers LifeCare® with a full continuum of care. This means you can enjoy peace of mind knowing your future needs will be well supported.
Ready to start exploring? We’re here to answer your questions and help you discover all that life at Sagewood has to offer.
Schedule your visit today and see why Sagewood is where your next chapter begins with confidence, comfort, and connection.
