Staff Feature: Nancy Jameson
Nancy Jameson, Director of Admissions for Desert Willow Assisted Living, can most often be found in the halls of the beautiful new community, giving a tour to a prospective resident, hearing their story, understanding their needs and by the end of this tour, gaining a friend. Those who know her best know her dedication stems from the true passion she carries for her job.
Nancy has been with Sagewood for more than six years, previously serving as a Residency Sales Counselor where she worked directly with prospective residents in the independent living sales process. From initial inquiry to the moment they moved in, Nancy was present to answer resident questions and provide support.
Her can-do attitude and people skills come from years of experience managing an assisted living facility and before that, excelling in Medicare insurance sales.
“I’ve always had a passion for the senior living industry and working with people,” Nancy said. “My years in sales were such an amazing learning opportunity and really gave me a good understanding of this industry.”
Her work ethic made her the perfect choice to run the admissions program at the new assisted living facility at Sagewood. The beautifully designed Desert Willow sets the standard for assisted living communities in the Valley and provides premium care to residents living at Sagewood as well as direct admissions of non-community residents.
“Desert Willow provides exceptional hospitality for residents to feel confident, safe and secure,” Nancy said. “We get to see them become active members of the senior living community and that is really the best part of this job.”
While her days are busy and often long, Nancy said spending time with residents, hearing their stories and seeing their improvement is her absolute favorite part of the day.
“I’m often stopped in the hallway, or I receive a call or email from a family member telling me how much their loved one’s life has improved since they moved in. That’s why we do what we do — to help better people’s lives.”
When she’s not exceeding goals at Desert Willow, Nancy enjoys country dancing with her husband, taking her Sagewood therapy dog, Wally and Mr. Bentley to the dog park and spending quality time with her daughters and grandchildren.