Opening Up Our Community Update — Effective June 15, 2020

Many state and county governments are releasing plans to reopen the economy to essential businesses. While this is an encouraging sign, please know this process will be thoughtfully considered at Sagewood. We will implement a multiphased approach when reopening our community. As we serve vulnerable adults throughout our community, Sagewood’s reopening phases may differ from the state’s or county’s phased approach. We will base decisions for each phase on state and regional criteria, advice from public health officials, and the health status of our community. We will evaluate how we shift our protocols after we know our community is no longer at risk, and with careful consideration of the guidance offered by the Centers for Disease Control and Prevention (CDC), Centers for Medicare & Medicaid Services (CMS), and local and state health departments.

We are all looking forward to the day when we can resume our lives as a community and gather with our friends, yet the health and safety of residents and employees must remain our highest priorities. From the beginning, we have taken on this challenge as a marathon rather than a sprint. There are no shortcuts or easy answers when it comes to how we reduce our risk regarding COVID-19, and it’s as important as ever that we continue to remain focused on protecting ourselves and supporting each other. We want to keep you informed regarding what services will reopen and our policies on visitors to the community.

As of June 15, 2020, Sagewood service updates and visitor policies are as follows:

  • Sagewood and Acacia Health Center continues TO NOT ALLOW any visitors.
  • The following are open by appointment/reservation only with restrictions and limitations:
    • Indoor Lap Pool
    • Salon
    • Fitness Center
  • Small group activities of 10 or less residents are now permitted.
  • Residents can now use certain common areas with 10 or less residents.
  • Modified housekeeping services is in effect.
  • Staff members wear facemasks at all times.
  • Residents wear facemasks when they leave their residence.

In the upcoming weeks, and until further notice, Sagewood will continue to follow the heightened precautionary measures currently in place. These practices include following social distancing protocols, wearing masks, and observing visitation restrictions. We understand the risks posed to our community from COVID-19 and remain committed to our processes. As the situation evolves, and we make changes to our protocols, residents, employees and families will be notified first. We will work to keep you informed via our website.

Thank you for your patience, your support, and for embodying the hopeful spirit that Sagewood is known for as we continue to navigate this process together. If you have specific questions on how Sagewood will reopen, please contact [email protected] or 480-384-5808 for local information. For more information about COVID-19 and our national response to COVID-19, go to